Terms of Service

    Last updated: 1 February 2026

    1. Introduction

    These Terms of Service ("Terms") govern your use of the website maiconsulting.io and any services provided by Mai Technology Ltd ("we", "our", or "us"), a company registered in England and Wales.

    By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

    2. Services

    Mai Technology provides managed AI agent services, including but not limited to:

    • Agent Managed Services (AMS)
    • AgentSmart Workshop
    • Tomorrow Works Programme
    • AI Agent Discovery Tool

    Specific services are subject to separate service agreements that will be provided upon engagement.

    3. Use of Website

    You agree to use our website only for lawful purposes and in a manner that does not:

    • Infringe the rights of others
    • Restrict or inhibit anyone else's use of the website
    • Attempt to gain unauthorised access to our systems
    • Introduce viruses, malware, or other harmful code
    • Collect data about other users without consent
    • Engage in any activity that could damage our reputation

    4. Intellectual Property

    All content on this website, including text, graphics, logos, images, and software, is the property of Mai Technology Ltd or its content suppliers and is protected by UK and international copyright laws.

    You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any content without our prior written permission.

    5. Service Agreements

    Engagement of our paid services is subject to a separate service agreement. Such agreements will specify:

    • Scope of services
    • Pricing and payment terms
    • Service level agreements
    • Confidentiality obligations
    • Termination provisions

    In the event of any conflict between these Terms and a service agreement, the service agreement shall prevail.

    6. Pricing and Payment

    Prices displayed on our website are indicative and may be subject to change. All prices are in British Pounds (GBP) and exclude VAT unless otherwise stated.

    Specific pricing, payment terms, and billing arrangements will be detailed in your service agreement.

    7. Disclaimers

    The information on this website is provided for general information purposes only. While we endeavour to keep the information accurate and up-to-date, we make no representations or warranties of any kind about the completeness, accuracy, reliability, or suitability of the information.

    Any reliance you place on such information is strictly at your own risk. We shall not be liable for any loss or damage arising from the use of this website.

    8. Limitation of Liability

    To the fullest extent permitted by law, Mai Technology Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

    Our total liability for any claim arising from or related to these Terms or your use of the website shall not exceed the amount you paid to us in the 12 months preceding the claim, or £100, whichever is greater.

    9. Indemnification

    You agree to indemnify and hold harmless Mai Technology Ltd, its directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the website or breach of these Terms.

    10. Third-Party Links

    Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of these websites and accept no responsibility for them or any loss or damage arising from your use of them.

    11. Confidentiality

    We treat all client information as confidential. Any confidential information shared with us in the course of service delivery will be protected in accordance with our confidentiality obligations and applicable data protection laws.

    12. Termination

    We reserve the right to terminate or suspend your access to our website at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

    13. Changes to Terms

    We may revise these Terms at any time by updating this page. By continuing to use our website after such changes, you agree to be bound by the revised Terms.

    14. Governing Law

    These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

    15. Severability

    If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

    16. Contact Us

    If you have any questions about these Terms, please contact us at:

    Mai Technology Ltd

    Email: legal@maitechnology.co.uk

    Website: maiconsulting.io