Privacy Policy

1. Introduction

Mai Technology Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website maiconsulting.io or use our services.

We are registered in England and Wales. For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we are the data controller.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Fill out a contact form or request information
• Subscribe to our newsletter
• Use our AI Agent Discovery Tool
• Engage with our services

This may include your name, email address, phone number, company name, job title, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer support
• Send you marketing communications (with your consent)
• Improve our website and services
• Analyse website usage and trends
• Comply with legal obligations
• Protect against fraudulent or illegal activity

4. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:

• Consent: Where you have given us explicit consent to process your data
• Contract: Where processing is necessary to perform a contract with you
• Legitimate interests: Where processing is necessary for our legitimate business interests
• Legal obligation: Where we need to comply with a legal requirement

5. Data Sharing and Disclosure

We may share your information with:

• Service providers who assist us in operating our business (e.g., hosting, analytics, email services)
• Professional advisers such as lawyers and accountants
• Regulatory authorities where required by law

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Typically, we retain contact form submissions for up to 3 years unless you request earlier deletion.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at privacy@maitechnology.co.uk.

8. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. You can control cookie preferences through your browser settings. For more information, please see our cookie notice.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.